Emotional Intelligence in Canadians Workplaces
Conducted in co-operation with Canada Life and Workplace Strategies for Mental Health from data gathered online from over 1800 respondents by Pollara Strategic Insights March 2022,
This study examined the self-perceived emotional intelligence of respondents through agreeing or disagreeing to a series of statements regarding their own their own emotions and those of others in the workplace.
Key Findings include:
The average emotional intelligence score of employed Canadians is 7.1/10. 14% of respondents perceived themselves as having high emotional intelligence and only 1% scored themselves low.
A comparison with results from a 2012 study shows that the social intelligence of managers has not increased in the past decade. 53% of managers have been identified as “challenged” in one or more area.
Demographic breakdowns showed little difference in overall emotional intelligence scores of women and men, though they demonstrate confidence in different areas.
Older Canadians (55+) perceive themselves as having high emotional intelligence than those aged 18 to 54 in every area except for “feeling comfortable dealing with others’ negative emotions”.