Our latest polling finds that 52% of people who accessed mental health support ended care earlier than planned or needed. We explore how clear goals, trust, progress and support between appointments can help people stay connected to care. The discussion also examines why success means receiving the right support as needs change, rather than simply staying in treatment longer.

AI-enabled tools are already becoming part of how people in Canada seek mental health support. One in seven people used them in the past year, yet only 14% trust them to provide helpful and safe mental health support. We look at what is driving their use, why trust remains so low and what safer, more responsible use could look like as AI becomes a growing part of mental health care.